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  • Jabber: How do I organize contacts in Jabber?
    Answer: Organizing Contacts in Jabber You can create customized contact groups under which you can organize your contacts. Contacts can appear in multiple contact groups. To create a ...
  • Jabber: How do I make a call using Jabber?
    Answer: Making Calls in Jabber There are multiple ways to make calls using Jabber. To call a saved contact, hover over the desired contact, click the green phone ...
  • Jabber: How do I forward my calls with Jabber?
    Answer: Forwarding Calls with Jabber Click the call settings button, located to the bottom right of the contacts list. Select the Dropdown menu under Forward Calls. Select the desired ...
  • Jabber: How do I check my voicemail through Jabber?
    Answer: Checking Voicemail with Jabber To access voice messages, click on the voicemail button . From the list, click on a message you wish to listen to and ...
  • Jabber: How do I chat in Jabber?
    Answer: Using Chat in Jabber To initiate a chat with an existing saved contact, hover over contact and click on the chat button. To initiate a chat with ...
  • Jabber: How do I switch between controlling my Desk Phone and using Jabber as a Softphone?
    Answer: Switching Jabber Between Phone Control Modes   Jabber is able to function as a softphone allowing you to make and recieve calls via your computer and as ...
  • Computer Labs: Virtual Labs FAQ
    Answer: Click on this link to access CAD Engineering applications: CAD Engineering Apps or Click on this link to access Engineering Sciences applications: Non-CAD Engineering and Sciences ...
  • Accounts: How do I map Banner Jobs?
    Answer: The Banner Jobs shared drive contains user folders and needs to be mapped to your particular folder. You will need to be connected to the ...
  • Accounts: How do I connect to my U-drive with an FTP client (WinSCP)
    Answer: Connecting to U-drive with (WinSCP) This FAQ will walk you through connecting to your U drive with the FTP client WinSCP. There are other free FTP ...
  • Classrooms and Labs: What software is available through student RDS and how do I find it?
    Answer: Click here for information on how to connect to Student RDS. OS: Windows Server 2012 R2 Acrobat Reader DC Business Plan ProCyberRatNotepad++7-Zip File ManagerAnacondaBlueJCMakeCodeBlocksCPCeCygwinModelSimOffice Professional 2013Office Professional 2016OpenBugsPOM-QMPuTTYProject ...
  • Accounts: What is Florida Tech's federal school code?
    Answer: The Florida Tech federal school code used in FAFSA is: 001469 ...
  • Accounts: How to setup a second phone for Duo Two-Factor Authentication?
    Answer: Step 1: Add a Second Phone. OIT recommends that you add your office landline in case you lose or do not have your smart phone with ...
  • Networking: Connect to a WIFI network
    Answer:   Connecting to FLTech-Dorms: You will first need to register your device's MAC address.  To do so, follow this link, and fill out the required information.  It ...
  • Web: What my.fit.edu personal website replacement options are available?
    Answer: Replacement options listed by use case Sharing files and folders with people Google Drive https://my.fit.edu for Students https://go.fit.edu for Faculty and Staff Microsoft OneDrive (https://portal.office.com) Canvas Learning Management System (https://canvas.fit.edu) Storing personal ...
  • Accounts: How to Sign into Docusign
    Answer: Prerequisite: Request a Docusign Account Signing into Docusign with your TRACKS account. Once you have recieved a confirmation email that your Docusign account request was completed, ...
  • Accounts: IPad Intune End-User Enrollment Guide
    Answer: Florida Tech has implemented Intune to automatically deploy IPads so staff or faculty can setup and use an IPad right out of the box. If ...

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