How do I install Office 365 on my Windows / MAC device?

~ 0 min
2020-04-13 18:50

Getting Started: Minimum
System Requirements


Operating System: Windows 10, Windows 8.1, Windows 8, Windows 7 Service Pack 1, Windows 10 Server, Windows Server 2012 R2, Windows Server 2012, or Windows Server 2008 R2
Processor: 1 gigahertz (GHz) or faster x86-bit or x64-bit processor with SSE2 instruction set
Memory: 2 GB RAM
Hard Disk: 3.0 GB of available disk space
Display: 1024 x 768 screen resolution
Graphics: Graphics hardware acceleration requires a DirectX 10 graphics card.
.NET Version: NET 3.5 required. Some features may require .NET 4.0, 4.5, or 4.6 CLR to also be installed.


Operating System: Mac OS X 10.10 or later
Processor: Intel processor
Memory: 4 GB RAM
Hard Disk: 6 GB of available disk space. HFS+ hard disk format (also known as Mac OS Extended or HFS Plus)
Display: 1280 x 800 screen resolution

Product functionality and graphics may vary based on your system configuration. Some features may require additional or advanced hardware or server connectivity. 


Downloading Office

1.) Open your web browser and navigate to

The page will look like this:

2.) In the field labeled Email or Phone, enter your TracksID followed by (Not to be mistaken by used for the standard student email login).
3.) Next click in the password field. At this point you will be redirected to the FIT Portal for Office 365.

This will look like this:

4.) Enter your tracks password and click Sign in.
5.) After you successfully login near the top right hand side of the page will be a link to “Install Office”. Click the link to download the necessary setup files. This will look like this:

6.) Please click on Office 365 Apps which is the first option.

This can be seen here:

7.) Your file should begin downloading if it does not refresh the page and try again.


Installing Office 365: Windows

1.) To install office run the executable that was downloaded in the previous section (Downloading Office).
2.) Follow the onscreen prompts.
3.) Open any of the newly installed office applications. Once opened it may prompt for activation. To Activate enter your followed by your tracks password.


Installing Office 365: MAC

1.) To install office run the Microsoft.pkg that was downloaded in the previous section (Downloading Office).
2.) Follow the onscreen prompts.
3.) Once installed, navigate to applications and open any of the newly installed office applications. Once opened it may prompt for activation. To Activate enter your followed by your tracks password.


Installation: Office 365 Preinstalled But Not Activated

1.) If  Office is already installed and needs activation, open any Office 365 application.
2.) When prompted for activation, select sign in as another user.
3.) When the credentials box appears, enter your followed by your tracks password.
4.) Close all Office 365 applications and open them. The license should have applied.
5.) If office fails to activate, please save your current opened documents and files, then restart the system. After the restart, try to activate again.



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You can comment this FAQ

Garrett (2017-07-06 11:54)
Hello! Could you please verify you are using your and not If you are show morestill having issues logging in please contact Tech Support at 321-674-7284.
Michaela Murphy (2020-07-19 23:04)
What do you do if your FIT email isn't recognized when you input it?
Taylor Lubecki (2020-07-24 15:02)
I downloaded office, but when prompted to enter my "login" keychain password my current Tracks password show moredoes not work.
Walter (2020-08-06 08:17)
Sometimes on MacOS, it wants your local admin credentials —i.e., the username and password that show moreyou use to log in to the computer, as opposed to your TRACKS. The rule of thumb is, if it wants to authenticate you with Microsoft services, use your and password, if it wants to do administrative tasks on your computer locally, then use your local account. In any case, you are welcome to call our tech support center (321-674-7284), and we will be happy to take care of any questions you may have. Thanks.
Joy Patterson (2020-09-19 13:16)
Hi I have been unable to install Microsoft Office 365 as evidently I have tried too show moremany times and the password is no longer accepted. If I change my Tracks password, will I be able to install it or do I need to download it again? I have my own microsoft account under my hotmail that was installed automatically when I bought this new computer for the Spring switch to online teaching. Here is the message I get when I try to install Office 365: Sign in Sign-in is blocked Enter your password and the characters in the picture correctly. Sign-in with is blocked for one of these reasons: Someone entered the wrong password too many times. If you signed up for this account through an organization, you might not be able to use it yet. Reset your password Sign in using another Microsoft account I have tried signing in and filling in the captcha code multiple times. It never works. Your help would be greatly appreciated before the e-mail security is installed. Sincerely, Joy Patterson