If you believe that someone has gained unauthorized access to your account (i.e.: email, PAWS, Canvas, etc.), you should report this immediately to the Technology Support Center by going to https://support.fit.edu/tsc/ or by phone (321) 674-7284.
Next you should reset your TRACKS password and update your security questions to ensure that no one is able to get into your account again. Please follow the instructions Here to reset your account.