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  • Blueshark Cluster: How To Run Code On Blueshark
    Answer: NOTE 1: This FAQ is about using the scheduling manager to submit jobs to blueshark nodes. For information on using installed packages on blueshark, please ...
  • Code01: Assistance with installed software on Code01 and Blueshark HPC
    Answer: If you need information on connecting to code01.fit.edu or blueshark.fit.edu using SSH, please visit this FAQ: Tech Support Self Help - How to use SSH ...
  • Getting Hardware: Purchasing Computers for University Use
    Answer: This article is for Staff/Faculty purchasing work computers.  Every computer purchased with university resources goes through an approval process. All university computer and laptop  purchases must be ...
  • Google Applications: What is Google Apps?
    Answer: A bridge between our organization and Google products. On one side, we have communication and collaboration needs for our school. On the other side, there ...
  • Accounts: How to setup Duo Two-Factor Authentication?
    Answer: Watch a quick overview video about Duo: Introduction to Duo Security Read the complete guide to Duo two-factor authentication: https://guide.duo.com/ These steps will walk through the set up ...
  • Getting Hardware: Staff and Faculty Discounts for Computer Hardware
    Answer: Florida Tech staff and faculty are entitled to discounts on purchases made through certain vendors. In order to receive the discount you must use the ...
  • Getting Hardware: Student Discounts on Computer Hardware
    Answer: As a student at Florida Tech you are entitled to discounts on purchases made through certain vendors. In order to receive the discount you must ...
  • Printing: What are the Copy Center Copyright and Trademark Rules?
    Answer: In response to questions regarding what can be copied at Copy Center, we have developed the Copy Center Copying Protocol to address the law on ...
  • General: What services does the Technology Support Center provide for personally-owned computers?
    Answer: PERSONALLY-OWNED COMPUTER SUPPORT POLICY The Technology Support Center's main purpose is to support university-owned computer systems. We also ensure that personally-owned systems are able to access the campus ...
  • Google Applications: Why are we using Google Apps?
    Answer: To bring together essential communication applications. To improve productivity and communication. We can focus on student needs and adding value to the experience while Google ...
  • Google Applications: How do I get started with Google Applications?
    Answer: Google Applications encompass all things like the School Email, Calendar, Drive, etc. These are important resources for all On-Campus and Online Students. Log in to TRACKS ...
  • Accounts: How to setup a second phone for Duo Two-Factor Authentication?
    Answer: Step 1: Add a Second Phone. OIT recommends that you add your office landline in case you lose or do not have your smart phone with ...
  • General: What is the best way to protect my computer from viruses, hackers, and malware?
    Answer: Following the suggestions on this page will help you prevent major issues with your computer. Use a virus scanner Viruses are a hot topic in today's world, ...
  • U Drive / S Drive (Shared Drives): How to set UDrive permissions
    Answer: Setting Udrive Permissions Introduction In the interest of privacy, all Udrive directories have had their access permissions set to allow read and write access only by ...
  • Telecom: How do I forward my calls from my work phone to a different phone?
    Answer: Forwarding your Desk Phone CISCO Phones   If you have a Cisco phone like the one above, press the button below the “Forward all” in the display.   If you ...
  • Jabber: How do I make a call using Jabber?
    Answer: Making Calls in Jabber There are multiple ways to make calls using Jabber. To call a saved contact, hover over the desired contact, click the green phone ...
  • Jabber: How do I forward my calls with Jabber?
    Answer: Forwarding Calls with Jabber Click the call settings button, located to the bottom right of the contacts list. Select the Dropdown menu under Forward Calls. Select the desired ...
  • Accounts: How do I create a good (strong) password?
    Answer: The single most important component of any computer security scheme is the password assigned to users' accounts. Since it is not practical for the system ...
  • Telecom: How do I check my voicemail from off campus?
    Answer: Checking Voicemail Remotely The Jabber Application provides easy access to voicemail and other FL Tech Phone services. Information about the jabber application can be found in ...
  • Lab Software: What is the campus MATLAB license?
    Answer: MATLAB (matrix laboratory) is a numerical computing environment and fourth-generation programming language. Developed by MathWorks, MATLAB allows matrix manipulations, plotting of functions and data, implementation ...

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